Contact Support

Please feel free to contact our customer service department in case of any query or dilemma.

Capital One® ‘s general phone number is 1-877-383-4802, and the credit card (help) number is 1-800-227-4825.

1-800-481-3239 is the customer service contact for Canada.

Capital One® Attention: General Correspondence PO Box 30285 Salt Lake City, UT 84130-0285 is the mailing address.

  • If you apply for a credit card with Capital One®, you will receive your credit card along with an inviting kit within a certain number of days. In certain cases, in order to collect your sign-up bonus, you must satisfy the minimum lowest transaction threshold.
  • It is also possible that your application might get rejected. If your application is turned down, consult the Capital One® guideline.
  • You will receive a message that states “Decision Pending” if you are neither approved nor refused. This indicates that One has yet to make a decision. If your application is granted, you should receive your card with pre-programmed info.